MalawiHostit provides web hosting services to clients World Wide, and we have a responsibility to protect each client and to provide the best services available. All clients who use services of MalawiHostit are subject to the following terms of service:
Billing & Refunds
At this time we offer Monthly, Quaterly, Semi-Annually, Annually, Bi-Annually According to the Hosting Plans.Due to the nature of our industry and the costs involved with provisioning and maintaining your Service, we do not offer refunds or pro-rated refunds.All Sales are Final
Currently we accept payments via Mpamba, Airtel Money, PayPal, Bank Transfer Payments & Cash delivery.There is no Minimum Contract Periods for any plans.In Case of any Disputes We are unable to offer any refunds its your responsibility to check our Services in the 7 Days trial peroid.Due to the nature of Business and service maintaince we don’t offer any refunds so All the Sales Made From MalawiHostit Are Final
All service renewal bills are generated according to the dates they were first activated on. As per the system settings the service will be suspended on the 7th day from the due date and terminated on 25th day from the due date.Late Fee of 65.00% Will be added to your invoice incase if you didn’t made the payment before the suspension.The late fee should be paid by you to get your service re-activated.
MalawiHostit reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice. Any abuse on our staff in any medium or format will result in the suspension or termination of your services.Due to Nature of the hosting business and service maintainance charges we don’t offer any Money back / Refunds so all sales are final which are purchased from MalawiHostit. There are no refunds on Abuse Case Reactivation Fee, administrative fees, install fees for custom software, or domain name purchases.
Discounts and coupon codes are reserved for first-time accounts or first-time customers only and may not be used towards the purchase of a domain registration unless otherwise specified. If you have signed up using a particular domain, you may not resign up for that domain using another coupon at a later date. Any account found in violation of these policies will be reviewed by our sales department and the appropriate invoices will be added to the account. Coupon abuse will not be tolerated and may result in the suspension or termination of the account.
MalawiHostit provides services to clients all around the world. MalawiHostit has the responsibility to protect each client and provide them with the best services available. The following guidelines were designed in an attempt to ensure that we can do such.
MalawiHostit will be the sole arbiter as to what constitutes a violation of these provisions.
Services provided by MalawiHostit may be used for lawful purposes only. Transmission, storage, or presentation of any information, data, or material in violation of any State, or City law is prohibited.
The subscriber agrees to indemnify and hold harmless MalawiHostit from any claims resulting from the use of the service which damages the subscriber or any other party.
Examples of unacceptable content include, but are not limited to:
Links to unacceptable content, or as defined above, are also prohibited and will be suspended without any prior notice,
MalawiHostit have the right to choose whether the content is allowed or not and can take immediate decisions.
Any attempts to undermine or cause harm to the MalawiHostit equipment, network, operations, or clientele is STRICTLY prohibited. MalawiHostit will pursue legal action to the fullest extent for all abuse/violation of such.
Any activity deemed damaging or abusive, whether unlawful or considered to be detrimental to the operations of Hostbigspace, is prohibited. MalawiHostit has complete right to Fine you for amount of damage done to MalawiHostit operations. This includes, but is not limited to:
We don’t allow free domain extensions on server for security reasons.
We understand that bulk email is an important mechanism for keeping people informed. However, spamming (unsolicited advertising), from the MalawiHostit network, or spamvertising (unsolicited advertising of) sites hosted on the MalawiHostit network is STRICTLY prohibited.
The recipient has confirmed his willingness to be added to the distribution list of the mailing, by responding to a verification email, or, otherwise, verifiably confirming permission. (Evidence of such must be retained and available by request.)
Messages include: Valid headers, removal instructions, and information on the method by which the subscribed address was obtained.
All bulk email senders must post privacy policies, in association with the sending domains. Co-registration is not prohibited, but explanations of the sharing of information must be both publicly available and included in the confirmation mechanism for list subscription.
If MalawiHostit approaches a client for evidence of confirmation, this request must be honored within 24 hours.
Failure to meet the acceptable criteria for bulk mail may lead to immediate termination.
Additionally, if such actions have caused mail servers or IP address ranges on the MalawiHostit network to be blacklisted, MalawiHostit reserves the right to terminate customer account and fine the customer.
MalawiHostit may, at any time, audit systems for any data/activity showing potential policy violations. No Backup will be provided of any account found violating our Policy.
If you violate our Policy for the second time a service charge should be paid to reactivate your account.
The MalawiHostit Abuse Dept. makes an attempt to contact the client, via email, when the first sign of a possible violation is noted. These alerts are a courtesy. Responses to such alerts are required. If an alert is received from any MalawiHostit staff member, the client is responsible for acknowledging his/her understanding and citing any action planned or taken, within 24 hours of the notice. Failure to do so may lead to suspension. Repeated failure to do so may result in termination.
If any terms or conditions are failed to be followed, the client risks service suspension or termination. MalawiHostit reserves the right to remove any account, without prior notice. If MalawiHostit deactivates an account for violating policy, the client will forfeit any rights to a refund. No refunds for advance payments will be granted for deactivated accounts.
In any case involving unauthorized parties utilizing a MalawiHostit service for abuse/violations, the client will be responsible for stopping all affected applications, until the source of the problem is found and corrected. MalawiHostit may opt to disable all services until the client can perform such an investigation.
In general, the client is responsible for maintaining a secure system. The client is expected to monitor his/her system(s) and/or service(s). Resource usage should be maintained within the level outlined in the service contract. Abuse caused by end-users or unauthorized parties may increase resource usage and it should be noted that overage fees may apply.
MalawiHostit will be not allow any account on server that causes load issue or consumes more resources than allotted. MalawiHostit has the right to immediately suspend any such account without prior notice.
MalawiHostit like any other host is against the usage of Nulled Scripts (Plugins, themes, scripts etc.). Any account found using nulled script is immediately terminated. MalawiHostit team randomly checks websites and the themes and plugin they are using, if any premium plugin/theme is detected, we check for the latest version of it available in the market. If the version of theme/plugin does not match with the latest version, We suspend the site. Client has to show the purchase invoice or any other proof in order to un suspend the site again.
Overage fees will apply to any service utilizing more than its assigned bandwidth allocation, except for those unmetered bandwidth servers. Overages will be calculated based on overall amount of Gigabytes (GB) transferred in a monthly period, unless a service is sold based on Megabits per Second (MBPS). Services sold by MBPS, will be calculated via the industry standard 95% method, unless specified in contract otherwise. Client is responsible for all usage, and any corresponding overages fees, that result from a service that may be hacked and/or flooding. MalawiHostit may require a deposit should a client utilize/require large amounts of bandwidth beyond their standard bandwidth allocation.
We take weekly and monthly backups of all shared hosting accounts. However, any account consuming space more than 2GB (2048MB) will be excluded from weekly backup. Such accounts will be backed up only once in a month. Any account consuming space more than 5GB will not be backed up at all. Respective client is responsible for backup of such accounts.
MalawiHostit reserves the right to block/filter or throttle ports and/or ip address ranges, at its discretion. This may include, for example, blocking Port 6667 (IRC), denying access from a known-spamming IP address range, or limiting the speed of point-to-point file-sharing programs (Kazaa, Limewire, Donkey, etc). This may also include giving priority to certain traffic types, such as Voice-over-IP (VOIP) phone call transmissions.
MalawiHostit may at its discretion suspend or terminate service of any client that is abusive/harassing to MalawiHostit and/or MalawiHostit employees. Examples of such activity include, but are not limited to:
MalawiHostit shall not be responsible for any damages your business may suffer. MalawiHostit makes no warranties of any kind, expressed or implied for services we provide. MalawiHostit disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by MalawiHostit and its employees. MalawiHostit has rights to Change the Terms of Service/Refund Policy/Pricing of Plans anytime with or without Notice